Shipping & FAQ

Shipping Information

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location:

• Australia: 3-7 business days

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on qualifying orders — check our current promotions for details.

Do you ship internationally?

No! We only ship Australia wide.

How do I track my order?

Once your order has been dispatched, you'll receive a confirmation email with your tracking number. You can use this to track your parcel through our carrier's website.

Frequently Asked Questions

What is your return policy?

We want you to be completely satisfied with your purchase. Please review our Refund Policy for full details on returns and exchanges.

Can I change or cancel my order?

If you need to make changes to your order, please contact us as soon as possible via our Contact page. We'll do our best to accommodate your request before the order is dispatched.

My item arrived damaged. What do I do?

We're sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the damaged item and we'll arrange a replacement or refund.

Still have questions?

Don't hesitate to get in touch — we're happy to help!