Privacy policy

Last updated: June 2026

Aluma Earth ("we", "us", or "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect We collect personal information you provide when placing an order, creating an account, or contacting us. This may include your name, email address, phone number, shipping address, and payment details. We may also collect browsing data through cookies and analytics tools.

How We Use Your Information We use your information to process and fulfil orders, communicate with you about your orders, send marketing communications (with your consent), improve our website and products, and comply with legal obligations.

Disclosure of Information We do not sell or rent your personal information. We may share it with trusted third-party service providers (such as payment processors and shipping carriers) solely to fulfil your order. These parties are required to keep your information confidential.

Marketing With your consent, we may send you promotional emails about new products and offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at alumaearth@gmail.com.

Cookies Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect some website functionality.

Data Security We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption for all transactions.

Access & Correction You have the right to access and correct the personal information we hold about you. To make a request, contact us at alumaearth@gmail.com.

Contact For any privacy-related enquiries, please contact us at alumaearth@gmail.com.